Customer Reviews

Debbie Esquivel | Broker Associate

Dear Mr. Kott,

I would like to thank you for the wonderful experience we had working with your agency. This was my daughter’s first purchase and she could not have been in better hands.

I met Debbie Esquivel and Cecilia Aguilar at an event in downtown Anaheim. They were very friendly, knowledgeable, and super easy to talk to. I was looking for a condominium. My daughter does not drive so I explained all of my concerns bus, work, grocery store, etc. They understood and right away had some ideas that would work for her. Unfortunately, at the time, my daughter was locked into a lease that she could not get out of and we had to wait. Debbie made a point of checking in with us every month to see how things were going, never once got pushy, she truly cared and wanted to help us.

Fast forward to August of this year and we were finally able to start looking and close a deal. My daughter was so excited and extremely nerves all at the same time. Debbie and Cecilia were so patient with her. They walked her through every step, explained the process thoroughly, and even went out of their way to pick her up and take her to property inspections and contract signings. They even checked in with her several weeks after closing to see how the move went and see if she was settling in okay and needed anything.

I was so impressed with how organized these women were with the paper work, inspection, phone calls, etc. There was not a day that went by that we did not hear from them. Even if there was no news, they still called or text and checked in. Debbie even took the time to educate my daughter on real estate and the value of being a homeowner of multiple properties. My daughter is now working on a five-year plan to make her next purchase.

Thank you again for this amazing opportunity to work with your staff. It was an absolute joy and I would highly recommend Debbie, Cecilia and your office to any future home buyers. We also look forward to working with Debbie and Cecilia again. Although next time I think, my daughter will be looking for something with multiple units. She is thinking on a much bigger scale now, thanks to Debbie.

Sincerely,
Tonya Bollenbacher

Responsive image

Jackie Garibay | Realtor

Dear Prospective Homeowners:

It is our immense pleasure to recommend Jackie Garibay as a real estate agent and Paul Kott Realtors for any individual or family searching for the ideal home. As newlyweds, we were ready to move from a 500 sq. ft. apartment and find a place we could call our home. Individually, and as a couple, we dreamed of home ownership and found Jackie to be a phenomenal realtor as first-time home buyers.

We met Jackie at a first-time home buying seminar geared towards Disneyland Resort Cast Members in October 2018. We took diligent notes and were able to relate to her presentation. Between Jackie and Julie Miller from Broadview Mortgage, they thoroughly and thoughtfully covered everything a first-time home buyer would want to know. Not only did we receive a wealth of information, but they were very friendly and answered all our questions.

We took our time after meeting to officially start the process. Life got in the way, and Jackie had tremendous patience with us. We started our official home search in May 2019. Each weekend, and some weeknights, were filled with online searches and open houses. We were very picky about where we wanted to live, as most homebuyers are. If we found a home we liked, she went out of our way to ensure we saw it. Before walking into each home, Jackie provided printed out information about the home so we could review at all the specs.

She did not waste our time with homes that were out of our price range or not in line with our needs. We found Jackie to be a highly attentive agent, almost as if we were her only customers. Although we knew that was not the case. She returned all phone calls, text, and emails the same day. We never felt neglected or unimportant. She was also highly personable with an engaging personality. Jackie was honest about our negotiations we took with the sellers.

Partnering close with our lender, she made sure our best foot was put forward when offers were presented. If counteroffers were returned, she was clear and concise with negotiations on our behalf. When our offer was accepted, she was exceptionally detailed with explaining the mountains of paperwork which is the escrow process. There was nothing that escaped Jackie’s attention in the course of purchasing the property.

We are pleased to recommend Jackie Garibay to anyone looking to buy a home. She is hands down the best in the business. If we ever need to move again, she will be our first choice in real estate agents. If you would like to discuss our experience in more detail, please feel free to contact either one of us by email at ryanandshay87@gmail.com.

Sincerely,
Ryan and Shay Spagg

Responsive image

Cecilia Aguilar | Realtor

Dear Mr. Kott,

I would like to thank you for the wonderful experience we had working with your agency. This was my daughter’s first purchase and she could not have been in better hands.

I met Debbie Esquivel and Cecilia Aguilar at an event in downtown Anaheim. They were very friendly, knowledgeable, and super easy to talk to. I was looking for a condominium. My daughter does not drive so I explained all of my concerns bus, work, grocery store, etc. They understood and right away had some ideas that would work for her. Unfortunately, at the time, my daughter was locked into a lease that she could not get out of and we had to wait. Debbie made a point of checking in with us every month to see how things were going, never once got pushy, she truly cared and wanted to help us.

Fast forward to August of this year and we were finally able to start looking and close a deal. My daughter was so excited and extremely nerves all at the same time. Debbie and Cecilia were so patient with her. They walked her through every step, explained the process thoroughly, and even went out of their way to pick her up and take her to property inspections and contract signings. They even checked in with her several weeks after closing to see how the move went and see if she was settling in okay and needed anything.

I was so impressed with how organized these women were with the paper work, inspection, phone calls, etc. There was not a day that went by that we did not hear from them. Even if there was no news, they still called or text and checked in. Debbie even took the time to educate my daughter on real estate and the value of being a homeowner of multiple properties. My daughter is now working on a five-year plan to make her next purchase.

Thank you again for this amazing opportunity to work with your staff. It was an absolute joy and I would highly recommend Debbie, Cecilia and your office to any future home buyers. We also look forward to working with Debbie and Cecilia again. Although next time I think, my daughter will be looking for something with multiple units. She is thinking on a much bigger scale now, thanks to Debbie.

Sincerely,
Tonya Bollenbacher

Responsive image

Jackie Garibay | Realtor

Oblivious about the world of real estate, it can be very intimidating for first time home buyers, and that was us! We started our home buying process just by going to open houses, had the opportunity to meet with a lot of real estate agents during these open houses, and that’s actually how we met Jackie. Jackie was very welcoming, very hospitable, and was easy to talk to. Most of the agents that we have met were just focused on selling us the house that they currently have listed. Could be because we looked like we did not know what we were doing, but regardless, Jackie took the time to get to know us – where we were on the home buying process, and what we were looking for. She walked us through the process, from the beginning to the end. She kept us at ease through the entire process by keeping us updated everyday. She was a text away. She was very patient with us, and she got our questions answered in great detail. Without her help, we wouldn’t have found our now lovely property. She started out as our agent, and now she’s a friend.

Marlon, Leeza, and Logan Esguerra
Anaheim, California

Responsive image

Jackie Garibay | Realtor

Dear Jackie,
We are taking this opportunity to thank you for all the help we received from you in the process of selling our house.
Since the beginning, you were so helpful, informative and nice to us that made everything to look easier.
You were always also on time and with the best attitude, explaining every step of the process we needed to comply with.
Everything went the best it could, because of you and we appreciate it very much.
And we also thank and congratulate Paul Kott Realtors Inc. for having a great person like you working with them. Jackie, you are a treasure! We hope to continue with your friendship in the future because we consider you as a great person and a good friend.

Aprovechamos esta oportunidad para agradecerle toda la ayuda que recibimos de usted en el proceso de venta de nuestra casa.
Desde el principio, fuiste tan servicial, informativo y amable con nosotros que hizo que todo pareciera más fácil. Siempre llegaste a tiempo y con la mejor actitud, explicando cada paso del proceso que necesitábamos cumplir. Todo salió lo mejor que pudo, gracias a ti y lo apreciamos mucho.
Y también agradecemos y felicitamos a Paul Kott Realtors Inc. por tener a una gran persona como usted trabajando con ellos.
Jackie, eres un tesoro! Esperamos continuar con su amistad en el futuro porque lo consideramos una gran persona y un buen amigo!

Sincerely,
Nicolás Zapien & Enrique Torres

Responsive image

Translate »